The Board of Directors and Leadership team at HGA Support Services engaged in a comprehensive strategic planning process during FY 2022. This strategic plan will be used as the basis for creating HGA fund development, advocacy, investment, and service expansion plans.
We will also be focusing on building staff quality and retention at all levels through the development of training plans and recruitment, hiring, and onboarding plans for direct care professionals, managers, and leadership team members. In addition, HGA staff will use the strategic plan to shape their individual performance goals within an improved performance evaluation process.
The Board will periodically review how well the organization is progressing towards accomplishing the goals established. This strategic plan was created based on where HGA Support Services needs to go in the next three to five years and how best to get there.
The plan will be revisited at least annually, and adjustments made as conditions and circumstances warrant. The Board and Staff of HGA Support Services are excited to implement this strategic plan and guide the organization into a new era of accomplishment.
We assist individuals with disabilities in reaching their full potential by providing quality professional care and services in safe, supportive environments.
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We will offer a wider spectrum of supports and services to individuals with different levels of abilities across their lifespan.
Our Core Values
We are dedicated to serving our families, supporting our fellow team members, and collaborating with organizations that work with our families.
We respect the diversity of all people.
We foster meaningful community participation and relationships.
Choice and Control
We honor the need for choice and control.
We seek opportunities to build and develop skills.
We mentor professionalism in the delivery of services.
Integrity and Compassion
We are dedicated to providing services with integrity and compassion.
HGA Board Members
Jim Verboncouer, President
Ashley Siegel, Vice President
John Mahoney, Treasurer
Kay Seng, Secretary
Dr. Debra Schultz